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Logistics Support
Need help with a shipment or integration? Our support team is available to keep your supply chain moving.
Get in Touch
General Inquiries
08134802627Technical & Complaints
09065969978Email Support
info@essonsolutions.comOffice Address
The Waterside 5 Admiralty Road Lekki Phase 1 Lekki
Common Questions
How do I track my shipment?
Enter your tracking ID (e.g., #ORD-XXXX) in the tracking bar on the home screen or inside the merchant mobile app.
What is your cut-off time for same-day shipping?
Orders placed before 2:00 PM WAT are processed and shipped the same day. Orders after this time are shipped the next business day.
Do you integrate with Shopify?
Yes, we have native integrations for Shopify, WooCommerce, and Magento. Contact support to get your API keys.
Still need help? Our agents are online 9am - 6pm daily.