Cookie Policy & Tracking Technologies
This Cookie Policy explains how Esson Solutions utilizes cookies, local storage tokens, and related technologies in compliance with the Nigeria Data Protection Act (NDPA) 2023 and guidelines of the Nigeria Data Protection Commission (NDPC).
Manage Your Preferences
You can customize or withdraw consent for optional cookie categories at any time.
1. What Are Cookies and Local Storage?
Cookies are small data files deposited on your computer, mobile device, or tablet when you browse websites. Similar technologies include web storage (localStorage and sessionStorage) and tokens used in modern single-page web applications. These technologies allow our web server to remember your credentials, keep your logistics portal session active, and protect your transactions from malicious interception.
2. Lawful Basis for Cookie Processing (NDPA Section 25)
Under the Nigeria Data Protection Act (NDPA) 2023:
- Strictly Necessary Cookies: Processed pursuant to Section 25(b) (Contractual Necessity) and Section 25(f) (Legitimate Interests) to deliver the core logistics and authentication services you have requested and protect platform infrastructure.
- Non-Essential Cookies (Analytics, Functional, Marketing): Processed strictly pursuant to Section 25(a) (Explicit Consent). We never drop non-essential cookies on your terminal equipment until you have actively provided consent via our consent banner.
3. Categories of Cookies We Use
1. Strictly Necessary Cookies (Always Active)
These cookies and local storage tokens are essential to provide secure authentication, prevent Cross-Site Request Forgery (CSRF), enable load balancing across cloud endpoints, and record your consent choices.
| Cookie / Token | Provider | Purpose | Duration |
|---|---|---|---|
| esson_cookie_consent | Esson Solutions | Stores user consent preferences and category selections under NDPA 2023. | 1 Year |
| __session / token | Firebase Authentication | Maintains encrypted session state for authenticated merchants. | Session |
| csrf_token | Esson Security | Protects forms and API endpoints against cross-site request forgery attacks. | Session |
2. Analytics & Performance Cookies
These cookies aggregate anonymized telemetry to help us measure page load times, calculate route optimization latency, understand portal navigation flow, and diagnose delivery tracking errors.
| Cookie / Token | Provider | Purpose | Duration |
|---|---|---|---|
| _ga / _gid | Google Analytics (Masked IP) | Measures aggregate page views, sessions, and conversion channels without personal tracking. | Up to 2 Years |
| esson_perf_metric | Esson Infrastructure | Measures API response times for dispatch and tracking calculations. | 30 Days |
3. Functional Preferences Cookies
These cookies enhance your user experience by remembering non-essential preferences such as default warehouse pickup addresses, map zoom coordinates, and dispatch table pagination views.
| Cookie / Token | Provider | Purpose | Duration |
|---|---|---|---|
| esson_pref_warehouse | Esson Solutions | Remembers your preferred warehouse dispatch pickup hub. | 6 Months |
| esson_ui_density | Esson Solutions | Stores compact vs comfortable table layout view preferences. | 1 Year |
4. Marketing & Targeted Communications
Used to measure promotional logistics campaigns, seasonal freight discounts, and new route launch alerts tailored to your commercial dispatch volume. We never sell your personal information.
| Cookie / Token | Provider | Purpose | Duration |
|---|---|---|---|
| campaign_ref | Esson Logistics | Tracks referral channels and discount voucher attribution for merchants. | 90 Days |
4. Managing & Withdrawing Your Consent
Under NDPA Section 35, you have the fundamental right to withdraw or modify your consent at any time without penalty:
Via Our Preference Center
Click the "Cookie Settings" link available in the footer of every page or press the button below to toggle categories instantly.
Via Browser Controls
You can configure your browser (Chrome, Safari, Firefox, Edge) to block or delete cookies entirely. Note that blocking essential cookies may break login session security.
5. Data Protection Officer (DPO) Contact
If you have inquiries regarding our cookie practices, evidentiary logs, or wish to exercise your data subject rights:
Esson Solutions Data Protection Desk
Email: info@essonsolutions.com
Phone: +234 813 480 2627
Address: The Waterside, 5 Admiralty Road, Lekki Phase 1, Lagos, Nigeria